RQ1621878>Outreach Family Support Worker>Liverpool City Council

The rate is £22.20/Hr (Umbrella – Inside IR35).

Hours per week: 35

Location: Clubmoor Childrens Centre, Liverpool, L11 1DQ

Working Arrangements: Office Based

Duration: 3 months with scope for extension

Please see JD below

Liverpool Early Help utilises a strength based approach to provide empowering, interventions to children and families to help address emerging worries and affect positive change to improve the longer term outcomes of children and young people. As the lead professional you will coordinate support with our multi-agency partners to ensure that a whole family approach is taken to address the identified needs of the family. We are looking to recruit an Outreach family support worker to undertake early help assessments with families, create support plans and chair team around the family meetings to review the progress and identify any additional areas of support. The role involves direct work with children and young people to explore their views and worries to ensure that the plans/interventions are helping to improve their outcomes.

Job Purpose
Taking whole case responsibility to provide high quality, outreach and home-based
Early Help support to children and families using a ‘whole family’ approach (level 2
and 3).
Delivering targeted support to children across age ranges (0 -25*) and their families
in order to prevent the need for statutory services and to ensure families access
Universal services

*Between ages 19-25 relates only to Adults where the SEND Code
of Practice is applicable
Directly Responsible For:
Not Applicable
Directly Responsible To:
Early Help Consultant Social Worker
Main Areas of Responsibility:
•
•
Act as case holders for complex cases that step down from children’s social
care (level 3/2). This will involve completing early help assessments,
arranging Team Around the Family meetings and supporting families to
improve outcomes for their children by taking on the role of the Lead
Professional and associated tasks.
Offer support on cases that become more complex and reach level 4. Support
is continued on these cases to allow a smooth transition between early help
and social care.
Provide intensive and targeted support to vulnerable children and young
people. This includes bespoke packages and programmes. This also includes
supporting adolescents with complex emotional and mental health problems.
Assess risk and need through early help assessments on cases that step down
from Careline. Where appropriate adopt the role of Lead Professional to use
common processes for children and families who require more support than
universal services including the Early Help Assessment Tool (EHAT), Team
Around the Family (TAF) and Lead Professional (LP) role.
Formulate Team Around the Family plans that reduce risk and need. Take the
lead for the coordination of professionals and services to implement the plan
and take the lead for reviewing the plan at the required timescales.
Use de-escalation methods to reduce challenging behaviour from adults and
children and young people in families.
OFSW’s will align their work to the Signs of Safety (SOS) model – which is
underpinned by solution focused methods promoting a whole family approach
and use the Family Outcomes Star (or similar) to gauge and demonstrate
progress towards positive outcomes.

Support families/carers in developing practical parenting strategies which
enhance positive parent/carer-child relations. This can include facilitated
meetings between family members.

Keep effective records on the electronic systems, which includes the recording
of plans, assessments, chronologies and associated general notes.

Attend regular supervision sessions with the Consultant Social Worker and
provide evidence that work is progressing and that plans are improving
outcomes for children and young people.

Visit children, young people and families in their home environment to provide
targeted support to improve outcomes.

Meet the requirements set out in the Early Help Hub Practice Standards.
Support the delivery of supervised contact to cases that are open to Early Help.

Develop the City Council’s commitment to equal opportunities and promote anti
discriminatory practices in all aspects of work undertaken.

Promote the safeguarding of children and young people in accordance with
statutory guidance and legislation.

The post holder may also be required to carry out, as necessary, any other duty
deemed to be commensurate with the council’s framework for the care and
protection of children.

The post holder may also be required to carry out, as necessary, any other duty
deemed to be commensurate with the grade and status of the post and the
skills and experience of the post holder.

Make use of Information Technology as required by the City Council.

Attend staff meetings, reviews, planning meetings and conferences and
contribute towards plans and objectives for children and young people.

Make use of all training and developmental opportunities and demonstrate
responsibility towards own professional development.

Contribute to evaluation and development of services and new ideas by sharing
knowledge about theory, skills and practice with other Children’s Services staff,
professional groups and interested bodies.

Establish working relationships with service users and actively engage them
through consultation, participation and partnership. Ensure that service users
views are always sought and recorded.

Maintaining an up to date knowledge through training, reading and supervision
of the legal framework and responsibilities relevant to the requirements and
location of the post.

Work within a performance management framework to carry out duties to the
highest standard of professional practice, consistent with all of the City
Council’s policies, code of practices, vision, aims, values and principles.

Budget and Financial Responsibility:

Liverpool
City Council

Being fully accountable for managing the council’s resources well and
complying with statutory requirements. This includes managing time, avoiding
unnecessary waste, reuse and recycle resources to reduce personal impact.

Social Value Responsibility:

이 Drive for social value through all activities, ensuring wider social, economic and
environmental benefits for the council, residents and communities.

Physical Demands of the Job:

Corporate Responsibility:

Contribute to the delivery of the Council Plan.

Delivering and promoting excellent customer service, externally and internally.

Commitment to customer excellence by dealing with customer feedback,
including complaints, and learning from feedback in the drive for continuous
improvement.

Making the council a great place to work, living the council’s values, actively
engaging in regular communications including team meetings, undertaking
training as required and being responsible for managing own performance.

Develop the City Council’s commitment to equal opportunities and to promote
non-discriminatory practices in all aspects of work undertaken.

To ensure that all work functions are undertaken in accordance with health
and safety legislation, codes of practice and the City Council’s safety plan.

Competency Framework:
We operate a competency framework, a set of core behaviours which define how we
are expected to approach our work, how we perform in certain situations and how we
treat each other. Each competency details the standards of behaviours and skills
required by all staff and this in turn supports delivery of our aim and our council plans
linking them together with our values.
The post holder will be required to demonstrate the ability to perform at the following
competency level one.
This job description is not intended to be either prescriptive or exhaustive. It is issued
as a framework to outline the main areas of responsibility. You will be expected to
carry out any other duties that may reasonably be required in line with your main
duties and changing priorities of the organisation.

Person Specification
Assessment methods used: I = Interview, P = Presentation, A = Application, E =
Exercise, T = Test, AC = Assessment Centre

Qualification and training
Essential
NVQ Level 3 in childcare and education, NND, Health and Social Care
qualification. (A, I)
Desirable
A commitment to undertake further training and development.

Experience
Essential

Experience of direct work with children, young people and their families
Experience of effective collaborative and multi-agency working to support
children and families. (A, I)
Experience of delivering outreach and home based support to children and
families to address areas of identified need. (A, I)

Desirable
Relevant experience of providing support for children and families
Experience of working in partnership with parents.
Demonstrated knowledge of child development

Sound knowledge of signs and symptoms of Child Protection issues
Experience of delivering practical parenting strategies

Skills/Abilities
Essential
Ability to communicate effectively, using good written and verbal skills with
children, families, other professions and multi-disciplinary organisations in a
wide range situation and at different levels. (A, I)
Ability to maintain accurate, reflective records in accordance with Recording
with Care guidelines. (A, I)
Ability to work alone and as part of a team across a range of services
including Health, Education, Children’s Centres, School’s Family Support
Service, etc. to support parents in meeting the needs of their children. (A, I)
Ability to support the policies / procedures of the City Council including
Safeguarding of Children. (A, I)

Desirable
Ability to collaborate effectively and work in partnership with parents and
professionals.
Ability to problem solve and empower families to make good decisions.
Ability to demonstrate resilience and emotional intelligence.
Ability to work innovatively to devise and deliver imaginative methods of
supporting children, young people and families in crisis.
An understanding of legislation that relates to children and families.