RQ1584386>Housing Allocations Officer>Runnymede Borough Council

The rate is £16.24/Hr. (Umbrella-Inside IR35).

Please find JD summary below

Duration: 3 months with scope for extension

Hours per week: 37.00

Location: Runnymede Borough Council

Benefits:

• Hybrid working 3 days in the office, 2 days working from home
• Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave
• Free Parking
• Mileage allowance

As the Housing Allocations Officer, you will:

• Assess housing register applications in line with the Council’s Housing Allocations Scheme
• Make decisions on applications and notify the applicant in writing
• Advertise available accommodation on the Council’s choice-based lettings scheme
• Allocate and nominate applicants for suitable offers of accommodation in line with the Council’s Housing Allocations Scheme
• Accompany applicants on viewings of offers of Council owned accommodation
• Carry out home visits
• Liaise with other Council departments to ensure applications are correctly verified
• Draft written materials such as standard letter and email templates, checklist forms and information offered to the public in paper or electronic format.
• Provide a full housing solutions service, offering advice and assistance as part of the wider Housing Solutions Team

* MUST HOLD A FULL DRIVING LICENCE AND HAVE ACCESS TO A VEHICLE FOR BUSINESS USE *

About you:

You will be joining a supportive, friendly team and will report directly to the Housing Allocations Team Leader. We are looking for a capable and ambitious individual to join our team who can provide excellent customer service to support us in continuing to deliver a first-class housing service. We are looking for exceptional candidates with a range of skills including:

• Ability to communicate well both verbally and in writing
• Innovative and driven to deliver excellent customer service
• Strong team player
• Good organisational skills and ability to prioritise workload
• Keen eye for detail

About Runnymede:

Runnymede is an ambitious, passionate, and progressive council with a forward-thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects.  We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

The Housing Allocations Team is part of the Housing Solutions Service which has achieved many positive outcomes for applicants due to our positive joint working approach. You will play a vital role in helping to deliver these outcomes by assessing housing need, offering suitable accommodation and keeping void times to a minimum to avoid unnecessary costs to the Council.